vibespire Terms of Service

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Welcome to vibespire. The following Terms of Service ("Terms") set out the rules that apply when you visit vibespire's website, use our mobile platform, purchase our products, or interact with our customer service team. By browsing our platform or completing a purchase, you confirm that you accept these Terms.

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1. Acceptance of Terms

When you access or use any service offered by vibespire, you confirm that you have reviewed these Terms, understand them, and consent to be bound by them together with every law and regulation that applies to you. Should you disagree with any portion of these Terms, you are not permitted to access our website or use our services.

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2. Use of Website & Account Responsibilities

• Eligibility: To place an order on this website, you must be 18 years of age or older, or have reached the legal age of majority where you reside.
• Prohibited Conduct: You agree to use our platform only for lawful, personal, and non-commercial purposes. The following activities are not permitted:
  • Carrying out fraudulent transactions or submitting fictitious orders;
  • Deploying automated bots, scrapers, or similar tools to harvest product information or pricing without our consent;
  • Trying to breach site security, data infrastructure, or other users' accounts;
  • Reselling vibespire products for commercial profit without our explicit written approval.
• Account Security: You are responsible for keeping your account credentials confidential and for every activity that takes place under your account.

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3. Product Information, Pricing & Availability

• Accuracy: We work diligently to present accurate product images, specifications, nutritional facts, allergen warnings, and pricing. Even so, typographical mistakes or inventory discrepancies can occasionally arise.
• Price & Order Corrections: Where an evident pricing or typographical mistake occurs, vibespire may correct the error and amend or cancel any affected orders before they are dispatched, refunding in full any amount already charged.
• Perishable Goods: Fresh or perishable items may naturally show slight differences in weight, appearance, or ripeness. Allergen information is supplied for reference only; customers with serious allergies should carefully review the product packaging labels.

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4. Orders, Payments & Cancellations

• Order Acceptance: Every order placed on our website depends on product availability and order verification. We may limit order quantities or cancel orders that we suspect involve fraud or a breach of these Terms.
• Payment Processing: All payments are protected with SSL/TLS encryption and handled through payment gateways that comply with PCI-DSS standards. Payment in full is required before an order is dispatched.
• Order Modifications & Cancellations: To cancel or change an order, you must contact [email protected] within 1 hour of placing it. After an order has entered dispatch processing, it can no longer be canceled or modified.

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5. Shipping, Returns & Customer Rights

Your purchases are governed by our official operational policies, which form part of these Terms by reference:

• Shipping & Delivery: All shipping fees, delivery estimates, and processing times are detailed in our Shipping Policy.
• Returns & Refunds: Returns, return eligibility, damage claims, and refund processing timelines are governed by our Return & Refund Policy.

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6. Intellectual Property

Every original element on vibespire's platform — including text, graphical designs, logos, software, product branding, and trade names — belongs exclusively to vibespire and is safeguarded by international copyright, trademark, and intellectual property laws. Reproduction or distribution without authorization is strictly prohibited.

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7. Limitation of Liability

To the fullest extent that applicable law allows, vibespire will not be responsible for any indirect, incidental, special, or consequential damages arising from your use of our platform, products, or services. For any claim connected to a transaction, our maximum aggregate liability will not exceed the total amount you paid for the specific products or services at issue.

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8. Governing Law & Dispute Resolution

These Terms are governed by and interpreted under the laws of the State of Delaware, United States, without regard to conflict of law principles. Any dispute or claim connected to these Terms or your purchase must first be submitted to vibespire's support team for informal resolution.

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9. Changes to These Terms

vibespire may revise or update these Terms at any time. When changes are material, we will announce them by publishing the revised terms on our website. If you continue using our website or services after an update takes effect, you accept the revised Terms.

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10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: vibespire
• Customer Support Email: [email protected]
• Customer Support Phone: 15172039673
• Physical Business Address: 312 WOODHAVEN DR, Lansing, MI 48917, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST